I get the error "There is already a Routine account associated with this email address" when connecting another email address

This error occurs because the Google account you want to connect is already used by another Routine account.

You need to "disconnect" that Google account to be able to re-use it.

💡 Below, we refer to:

• email address as the email address of the Google account you are trying to connect to your main account

• main account as the Routine account you want to continue using in the future

• old account as the Routine account which uses the email address (Google account) you are trying to add to your main account

Please follow the procedure below:

1. Log out of Routine

2. Log in Routine with your old account

   Most likely you are not using this account but do check that there is no information worth saving: tasks, pages etc.

3. Still connected to your old account, go to Settings/Advanced

4. Click the text Delete your account

   

5. Log in with your main account

6. Navigate to Settings/Accounts

7. Add the email address